Best WordPress Support: 27 WordPress Help and Support 24/7

Stanley K. Houston
17 min readJun 6, 2021

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Getting answers to your WordPress problems may be difficult, not to mention time-consuming.
You want to ask a WordPress-savvy buddy a question, but you don’t want to waste their time.
If you decide to contact developers, they may just inform you that they can do it for a fee.
There has to be another option!
Fortunately, there are a few WordPress support forums and tools available to assist you in answering queries and making the necessary modifications to your WordPress website.
You’ll discover WordPress specialists who are more than eager to assist you handle website difficulties or queries in the following roundup of the finest WordPress support forums… without demanding anything in return. Plus, if you spend enough time on forums, you’ll learn a lot from the questions that other people ask!

Tips for Using WordPress Forums and Help Resources

Let’s briefly go over some ideas for getting the most out of the best WordPress forums and help resources for website questions before we look at the finest WordPress forums and support resources to turn to for website questions.

1. Many of the queries or difficulties you’ll want to post in the WordPress help forums have already been addressed. Before approaching someone for help, check prior conversations and answers to see whether your question has already been addressed.
2. Don’t ask a query on a WordPress support forum if you’re not sure. If you haven’t taken the effort to solve the problem on your own, forum members may be less likely to assist you when the solution is painfully evident.
3. If you do have a good inquiry, make sure you thoroughly comprehend what is going on so you can provide complete information. If you’re not sure how to convey the situation accurately, screenshots or videos might assist.
4. Make sure the topic is appropriate for the forum. As you’ll see below, certain forums focus on certain topics, so don’t ask questions that aren’t related to those topics.
5. Use proper etiquette. When someone takes the time to answer a question, be courteous and grateful. Keep it civil if you get a rude reaction. This is the place to seek help, not to engage in combat. Also, always read the forum’s rules of behavior (if there are any) before posting a message.

Let’s see which of these reliable WordPress forum resources you should use:

WordPress.org is a non-profit organization that promotes

If you need assistance with WordPress, this might be invaluable. Why not receive WordPress support from the source? You’ve established a website with WordPress, so why not get it from the source?
The WordPress.org forum contains a wealth of information to assist you in making the most of WordPress.
You may obtain free access to a forum with millions of past posts as well as learn how to get started with WordPress.
Because WordPress has such a large community, most plugin and theme developers have profiles on the site, so you might be able to acquire responses from the developers who can provide you with the finest solutions.

1. Register for an account
Create a WordPress.org account first. Create an account by clicking Log In in the upper right corner of the Support page.
Keep a look out for your new password, which will be sent to you through email.
2. Find the Correct Forum If you have a specific question, you must first locate the appropriate forum.
Do you have a question regarding how to troubleshoot a problem? What are the differences between themes and templates? What are plugins? What is the procedure for installation? On the right side of the Support page, look for the appropriate forum.
The main WordPress forum hubs may be found on the Forums page. You may either read through the questions in each topic or ask your own.
You may also use the search box to get the answer to your question (assuming it hasn’t already been asked). This will also allow you to quickly filter through several WordPress forums at the same time.
3. Start a New Discussion
You’ll need to create a new topic for someone to answer if you want to ask a new question.
Follow the instructions marked in yellow at the bottom of the forum page.
• Topic Title: This gives you a basic idea of what your inquiry is going to be about. Instead of asking your question directly, give a brief summary of what you’re looking for. “Why isn’t my theme showing up correctly?” isn’t a good question to ask. Do not write: Theme Issue!
• Link: If you include a link to your website, forum members will be able to provide you with a more accurate response. They don’t require access to WordPress; all they require is access to your website.
• Comment Box: This is where you should type your question! Make your question as specific as possible, especially if it’s a technical one, so that the forum professionals can provide you with a thorough response. Include a direct link to a screenshotted photograph or video of the problem here if you wish to share it.
• Topic Tags: To make it easier for your specialist to discover your issue, including a few tags that are connected to it. Do you have a question regarding a certain theme? Use the tags “theme” and “template” together.
To ensure that you receive updates when your question is answered, check the box next to Notify me of follow-up replies via email.
Then press the Submit button!
4. Watch for Notifications of Responses
Now is the time to wait for a response to your question. The good thing about this official WordPress help forum is that moderators are on hand 24 hours a day, 7 days a week to ensure that queries are answered and that individuals are able to overcome their difficulties.
As a result, you shouldn’t have to wait too long!

The WordPress Codex is a collection of resources for WordPress users

The WordPress Codex is a component of the support forum, but it serves as a knowledge base for anything technical related to WordPress support.
Because WordPress is open-source, anybody with access to the core code may offer adjustments and enhancements. As a result, the WP knowledge base appears to be endless.
The following are the most popular places of interest:
• The Most Important Things You Should Know About WordPress: This is the most crucial information for everyone who manages a WordPress website. From installing the most recent version of WordPress to reviewing a complete vocabulary of all WordPress-related terms, you can do it all.
• Get a Basic Understanding of WordPress: The most comprehensive how-to instructions for the most basic WordPress operations. If you have an urgent question that you feel will be of interest to others, start here.
• Using Themes in Your Work: This is where you come if your theme is acting up. Most popular theme developers have a profile here, so you can almost certainly identify the creator of your specific theme and directly ask them a question. You may also reach out to them via the theme’s support forum:
This is also true for each of the plugins in the repository.
• Create a Plugin: This one is a little more complicated, but if you’re thinking about creating a WordPress plugin, you should go through everything here first.
• Help with Development: Remember how I stated that anyone can help with fundamental WordPress functionality? You may report a bug or provide suggestions for improvements in the future release here.
Groups on Facebook
There are a few really busy Facebook groups where both beginners and expert users may ask questions and receive WordPress assistance. These are excellent tools for not just getting answers to your issues, but also for meeting new people in the WordPress community.
There are WordPress groups for everything on Facebook. However, the following selection of Facebook groups will provide the most value in terms of asking questions and obtaining great ideas about how to enhance your WordPress workflow.

• Advanced WordPress: This is Facebook’s finest WordPress group! The concept behind this group is simple: it’s a place for WordPress developers to connect and share ideas and expertise on Facebook, with an emphasis on advanced features and functionality without having to go through the basics.
• Professionals Who Provide Free/Pro Assistance for WordPress Products: This group is for professionals who provide free/pro support for WordPress products. They talk about anything support-related. Just chatting about how to provide better assistance.
• WordPress: This group is dedicated to assisting users with WordPress.org (self-hosted) questions.
• WordPress Freelancers: This community is for anyone who makes a career as a WordPress freelancer (or wanting to). Freelancing might be difficult, but it can also be highly rewarding. We can support one other and build our company by sharing our experiences.
• WordPress Help: This group is for folks who need assistance with WordPress.org (self-hosted) questions.
• WordPress Speed Up: This group is for all levels of WordPress.org speedupers who want to learn more about how to speed up their sites. The goal of this organization is to assist you in speeding up your sites, not to run them up for you, and to do so for free.
• WordPress, SEO, and Internet Questions: This group is for those looking for answers to questions about WordPress.org, SEO, and the Internet.
• WordPress Security: There are a lot of specialists and almost-experts in our WordPress security community. They are forgiving to inexperienced users, albeit they may direct you to beginning security resources.
• WordPress Plugins: This group is for persons looking for answers to questions about WordPress.org (self-hosted) plugins.
• All About WordPress: This group is dedicated to promoting WordPress-related conversation.
• WP Care Market: Web Professionals’ Group: This group is dedicated to providing clients with excellent website maintenance and assistance! All website professionals are welcome to attend to gain information, support, and training for properly adopting website care in their businesses. It’s quite similar to what we do at WPMRR!
• Turnkey Websites Blueprint Community: This group is for those who want to exchange advice and tools for creating an automated turnkey website system using WordPress.
• WP Innovator: This group is for design and web companies looking to expand their online presence. And if you’re a WordPress user, you’ll find this an especially handy resource!
• Digital Mavericks: This group aims to help digital professionals advance their careers. This group’s rules are straightforward: be helpful, take massively flawed action, share whatever you can, ask for help, and don’t spam.
• The Fearless Freelancer: This organization is dedicated to providing freelancers with high-quality education, insights, and other resources. The content will be geared on assisting members in making the shift to a full-time freelance profession or expanding their current freelance business.
Meet Carrie (AKA Princess Leia) on the WPMRR WordPress podcast, which is all about Fearless Freelancer. Carrie reveals the truth about everything… Why you don’t feel like you’re getting compensated fairly, why not knowing what to do is ok as long as you persevere, how to network with similar-minded individuals, and more! Have your notes ready since she’s a teacher at heart.
There are some wonderful special Facebook groups and communities for some if you’re using certain plugins, themes, or page-builders!
• Beaver Builder: This group has grown into one of the most active gatherings of Beaver Builder users and web professionals. They’re delighted to have you on board!
• Elementor Advanced Users: This group is for Elementor Page Builder for WordPress advanced users only. Or maybe you’re a designer who uses Elementor? The Elementor Design Community is a great place to start.
• Users of WP Rocket: If you’re a fan of the WordPress caching plugin WP Rocket, here is the place to be. You may use this forum to share your WP Rocket findings and connect with other WP Rocket users. Don’t be afraid about writing a post or leaving a comment if you want to share/learn WP Rocket tips and techniques!
• Managing WordPress Users: This group is for anyone who uses ManageWP and wants to join an online community to help them improve their skills.
WP Buffs also administers four Facebook groups: one for direct clients, one for white-label partners, one for affiliates, and one for members of our video course community. These are all closed groups, so if you want to join, you’ll have to join us properly!
2. Become a member of the group
If the group is closed, you must make a request to join.
Click Join and answer the questions that appear. These are provided to assist administrators in determining your eligibility.
If you meet their membership requirements, you’ll be granted access to the page.
3. Review the Group Rules
This is a significant event. Administrators in these communities have to deal with spam, so don’t be the person who publishes a link to their own blog without reading the group’s rules.
These rules are generally found in a pinned post or in the group description.
Alternatively, for private groups, in the group description:
You should be alright if you are kind, helpful, and follow directions.
The majority of the restrictions revolve on not posting self-linking promotions, being nice, and not selling anything, but make sure you read the rules unique to each group to ensure your postings are compliant.
3. Pose a question

Ask as many questions as you want!

Most of these groups have active members and helpful admins, so you shouldn’t have to wait long for an answer.

Slack-ifying WordPress Site/Website

Slack is being used by many firms for internal and external client interactions. The same is true for web developers and agencies that wish to consolidate all of their communications onto a single platform and create specific channels for the topics they discuss most frequently.
It should come as no surprise that WordPress has its own Slack channel. Making WordPress is the name of the project.
You may use Slack through a desktop or mobile app, or you may use it in a browser window. The biggest benefit of using one of the applications is that you can keep track of all of your Slack groups in one location rather than having to check in and out of each channel individually on your browser. So bear that in mind while selecting a platform from which to use it.
Keep in mind that this is a Slack channel for WordPress developers, including core developers and those who create themes and plugins for the platform. If you have a question regarding why a theme doesn’t look properly on your website or how to get started with the CMS, this is not the place to go. Because this is just for WP specialists, any WordPress support you want should be connected to that.
Here’s what you need to do to get started:

1. Go to the Slack Information Page.

You must request admission to Making WordPress since it is not a public Slack channel. On wordpress.org, go to the Slack info page and follow the procedures under “Joining the WordPress team on Slack.”

2. Open WordPress and log in.

You must first log into your wordpress.org account in order to receive access. Then you may request an invitation to the Slack channel using WordPress.

3. Recognize where you should post

Making Slack is a basic enough forum, as you can see in the image above. Messages can be left on one of three channels:

• Announcements — This channel is where you’ll find WordPress core changes. The majority of the time, it’s just Twitter news links. You shouldn’t ask any queries here.

• Core — Here you’ll find notes on the most recent core commits. It’s more of a place to learn about how the core has evolved recently than a place to ask questions about it.

• Slackhelp — This is the Making WordPress forum. Because the majority of the individuals here are WordPress developers, queries should focus on the core code’s most technical features.

That said, if you find yourself here by accident and have a query that isn’t related to Making WordPress, that’s ok.

You’ll probably just get a response from someone telling you that you’re at the wrong spot and pointing you in the right direction.

Stack Overflow

WordPress development is a question and answer forum for WordPress administrators and developers on Stack Exchange. Anyone may ask or answer questions, and the finest, most useful replies are voted to the top so that individuals with queries may readily find them. WordPress technical support at its finest!

This topic is a little more technical than the others, so it’s an excellent place to go if you have a complicated topic that requires the advice of a WordPress developer. If you’re going to look at the source code of your WordPress site, start here.

One of the benefits of using this forum is that it contains some very knowledgeable WordPress users. They’ll almost certainly be able to provide you with the information you want.

1. Register

From the homepage, select Sign Up.

Register with Facebook, Google+, or your email address.

Keep a look out for your new password, which will be sent to you through email.

After you’ve clicked the link in your confirmation email to confirm your new account, you’ll need to choose a profile image and a display name before clicking Complete Registration.

2. Pose a query

Ask Question buttons may be found in the top-right corner of both the Home and Questions pages.

Then it’s up to you to fill in the blanks with the information you need to answer your question.

• Title: This gives a broad summary of the topic of your enquiry. Instead of asking your question directly, give a brief summary of what you’re looking for. “Why isn’t my theme showing up correctly?” isn’t a good question to ask. Do not write: Theme Issue!

• Body: This is where you ask your inquiry. It’s worth noting that you may add photos or videos in your inquiry. This isn’t a place to connect with and discuss WordPress developers, as the note on the right indicates. Keep in mind that you’re here to seek an answer to your question, so be concise in your responses.

• Tags: To make it easier for your specialists to discover your topic, add a few tags that are connected to it. Do you have a question regarding a certain theme? Use the tags “theme” and “template” together.

Click Post Your Question when you’re finished.

Please wait for a response.

Stack Exchange is more concerned with getting you the answer than with pure conversation. They want you to have a solution as soon as possible, therefore they’ll provide you the solutions that are the most concise and effective.

Accept the answer by ticking the box.

If the answer was helpful, you can mark it as Accepted so that others who have the same question may see it.

This is a courtesy to people who took the time to respond to your query, letting them know whether or not their response was useful. It’s a positive sign for other people browsing Stack Exchange that the answer was correct!

Webinars for WordPress Pros by WP Buffs

We deal with agencies, freelancers, and WordPress experts on a daily basis at WP Buffs. That’s why we’ve spent hundreds of hours putting together one of the most comprehensive WordPress webinar programs available!

WPMRR’s Podcast

WordPress podcasts are an excellent way to keep up with what’s going on in the worlds of WordPress, web design, marketing, and much more.

Because you can’t ask questions during a podcast until it’s broadcast live, they aren’t the same as standard WordPress forums where you post a question and wait for a response. WordPress podcasts, on the other hand, may be useful tools for answering issues that arise over the course of your job.

WP Buffs’ addition to the fray is the WPMRR WordPress podcast, which allows our Head Buff, Joe, and Christie to provide free WordPress support every week!

We hear the same difficulties and queries from clients over and over again — as does my Caldera Forms co-host Christie — which is why I’m confident in recommending this as an indirect WordPress forum solution.

Overall, the WPMRR podcast is our approach of responding to typical queries from our clients about boosting monthly recurring revenue (or MRR, for short). Hacks for increased productivity. Tips on how to network Tricks for growing your business. Plus, every now and then, we do some fun, unplanned IRL episodes!

It’s easy to understand why, with guests like Chris Lema, Brad Touesnard, Rachel Cherry, and representatives from HubSpot, GoDaddy, and startups.com, it’s one of the most popular podcasts for help with WordPress businesses.

We understand the perspective of WordPress developers, therefore we’ve tailored each episode to address the problems and challenges that undoubtedly occur as you strive to expand your business.

If Everything Else Fails

Have you asked your query in every forum and still haven’t received a response?

If the task is very difficult, it may necessitate the use of specialist help or hired assistance.

Support for the Theme

Try contacting the Theme Shop directly if you’re having problems with your WordPress theme. They often provide help and, because they are the most knowledgeable about the coding, are the most likely to be able to resolve any issues with your theme.

If you’re looking for a theme for your new website, check out 10 Things to Consider Before Choosing a WordPress Theme.

Support for Plugins

If a particular plugin is causing you problems, contact the developer who made it. They’ll be the finest alternative to assist you address any difficulties because they know the code.
A help number or even a help forum on WordPress.org is accessible for most plugins. Check out what you can discover and don’t be afraid to ask questions!
Do you want to learn how to submit a Yoast XML Sitemap for WordPress SEO? In the plugin forums, post your question.
The WP Buffs WordPress Help Forums may be a fantastic resource for finding solutions to your most difficult queries.
You may get WordPress assistance without feeling obligated to purchase a product or service, while also forming relationships with industry professionals. Participate in one or more of these WordPress help forums to get rapid solutions to your WordPress problems!

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But then again…
If you have a serious problem with your website, hiring professionals to solve it might be the simplest answer. WP Buffs administers websites for small businesses and white-label partners, so you’ll never have to look for WP support on another forum or Facebook group. We take care of performance optimization, security, plugin, theme, and core file upgrades, 4x daily backups, and emergency WordPress assistance, among other things. If you’d like to speak with us directly, enter livechat.
Do you want to contribute your thoughts or join the conversation? Add your thoughts to the conversation on Twitter.
If you liked this post, you’ll love WP Buffs’ WordPress website administration and support services, which are available 24 hours a day, 7 days a week! Partner with a staff that specializes in all aspects of premium WordPress support.
Our professional engineers can help you with anything from performance optimization to limitless website modifications, security, 24/7 support, and even white-label site administration for agencies and freelancers. Bring us on board as a member of your team to help you create your website Bufftastic!

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