WordPress Services: Best 7 WordPress Support and Maintenance Services
It takes a lot of effort to maintain a website.
It’s one of the key reasons why so many webmasters abandon their sites.
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Content production, SEO, strategic outreach, social media, general website updates, security, and administration may all fall within the purview of a webmaster. All of these activities take time and may leave you with little time for yourself.
Consider joining up for one of the various WordPress maintenance and support services accessible online if you wish to relieve yourself of a large number of WordPress responsibilities.
• Upkeep: This includes WordPress core upgrades, plugin updates, theme updates, website backups, security, and uptime monitoring, among other things.
• Support: This may assist you with issues like as website outages, plugin/theme errors, and theme adjustments, as well as WordPress guidance and troubleshooting.
WordPress maintenance and support services can help you spend less time managing your website and dealing with issues like spam, hacking, and mistakes. They take care of the tedious duties that must be completed — such as plugin and theme upgrades, security checks, and website backups — and are critical to any online business’s success.
These support services will be quite beneficial to those who are new to WordPress, as they will take charge of any troublesome circumstances you can’t manage on your own, ensuring that your website is back online as soon as possible.
If you’re a seasoned WordPress user, you might think that maintenance and support services are pointless because they don’t help you with anything you can’t perform yourself. That, on the other hand, is missing the point. Support services significantly minimize your workload and free you your time to focus on more vital activities.
Let’s take a deeper look at seven of the finest WordPress maintenance and support services available, keeping these advantages in mind.
Wordpress/WordPress website: Buffs from WP
WP Buffs is a WordPress maintenance and support service that provides email and live chat help 24 hours a day, 7 days a week. They are located in Washington, DC, but have employees from all around the world.
If you visit WordPress WordCamp conferences, you’ve almost certainly run with WP Buffs, since their crew routinely attends events in the United States and Europe. WP Buffs also demonstrate how they used WPMRR to grow their business. This website explains how to use video lessons and podcasts to generate monthly recurring money.
Website modifications, security, website backups, website updates, and basic WordPress assistance are all included in the WP Buffs support plan packages.
Maintain, protect, and perform are their three key care programs.
The monthly fees for these plans are $67, $147, and $197, respectively. If you pay annual, these rates drop to $56 per month, $123 per month, and $164 per month. For individuals who have heavily customized WordPress websites, there are more plans available.
Daily cloud website backups, weekly WordPress plugin and theme upgrades, uptime monitoring, and weekly reports that provide an overview of how your website is performing are all included in the Maintain plan. This package includes emergency assistance to assist you in dealing with disasters such as hacking or malware.
Upgrade to the protect plan to get twice-daily backups and access to premium WordPress plugins like iThemes Security Pro, WPMU DEV Smush Pro, and WP Rocket. This plan also includes unlimited website edits, which means WP Buffs may assist you with making changes to your website (for more information on what constitutes an edit, visit the WP Buffs FAQ page).
The perform plan includes everything in the lower-priced plans, but it also includes four daily website backups. With this service, WP Buffs will also optimize the performance of your website and guarantee that the design appears nice on smartphones and tablets. Malware eradication is also included, as well as priority assistance.
WP Buffs is a firm to consider if you’re looking for a solid WordPress maintenance and support service. They have a strong reputation for offering excellent customer service, and their plans are reasonably priced.
If you’re interested in their services, they recommend scheduling a call to discuss your needs and what they have to offer.
Premium WordPress Support and Maintenance Services from GoDaddy
GoDaddy was founded in 1997 and claims to be the internet’s largest domain registrar and web hosting firm with the most customers.
GoDaddy has been aggressively targeting the WordPress market for the past five years. Their WordPress.org profile emphasizes the many WordPress plugins and themes they’ve developed, and they’re a regular presence at WordPress WordCamp conferences.
They gained a head start in the WordPress support sector in 2016 when they bought WP Curve, which was at the time one of the leading WordPress support services. GoDaddy’s WordPress support service is now known as GoDaddy WordPress Premium Support.
Their service is limited to assistance and does not include basic maintenance such as plugin and theme upgrades.
GoDaddy will assist you with theme updates, database administration, image optimization, URL redirection, and more, and they’ll back up your website before they start any work so it can be restored if required.
GoDaddy’s customer service is based on a credit system.
Each work you assign to them costs one credit, regardless of how long it takes to perform. If an issue necessitates the completion of numerous tasks, you will be prompted to authorise the use of additional credit.
It’s evident that determining whether some challenges are one or two jobs is tough, but if you’re confused, you may ask them to explain.
Monthly support plans from GoDaddy feature a certain amount of credits, and the effective rate for each decreases as you choose higher-priced plans. Credits that aren’t utilized aren’t carried over to the next month.
One credit costs $49.99 per month, three credits cost $79.99 per month, five credits cost $99.99 per month, and ten credits cost $149.99 per month.
If you need assistance with WordPress changes, website optimization, or WordPress issues, GoDaddy WordPress Premium Support is a good option. They may also assist inexperienced WordPress users with simple operations like installation.
Please keep in mind that GoDaddy will not assist you with any WordPress maintenance. Additionally, those of you who require a lot of assistance with WordPress can benefit from a package that provides infinite support.
WP Site Maintenance
WP Site Care is a WordPress support and maintenance company that has been around since 2012. They’re centered in Atlanta, but have employees all around the country, including in Montana and Salt Lake City.
Most WordPress maintenance duties may be handled using WP Site Care. Every day, they take a cloud backup of your website and update the WordPress core, as well as your WordPress plugins and themes, to the most recent version.
Their service searches for security vulnerabilities and tracks traffic on your website in real time. They charge a one-time cost of $100 to clean up your website if it has been hacked.
Customers may submit an unlimited amount of support requests, and if your request isn’t covered by your subscription, the staff will provide you with an estimate for the task.
Because WP Site Care’s support hours are 9 a.m. to 5 p.m. Eastern Time, their services may be more suited to North American consumers. If you contact us outside of these hours, we may not be able to respond until the next business day.
WP Site Care has a straightforward price structure.
Customers may choose between two plans: their basic plan costs $99 per month, or an effective rate of $79 per month if paid annually; and their pro plan costs $399 per month, or an effective rate of $299 if paid annually.
Upgrading to the pro subscription unlocks a slew of features, like boosting backup frequency from daily to hourly and guaranteeing that your support tickets are prioritized. This package includes two hours of development time, as well as a staging service for eCommerce websites. You may also monitor changes to your code using version control.
Additional security features on the pro package include priority assistance and Sucuri’s cloudproxy firewall.
WP Site Care is a service that takes care of WordPress maintenance and provides backups, security checks, and assistance when you need it.
They provide a 30-day money-back guarantee on their programs. You’ll get a full refund if you’re not satisfied with their service throughout this time.
Keep it up.
Maintainn is a WordPress maintenance and support firm that provides weekly service reports as well as email and live chat help to their customers. WebDevStudios founded the business in 2012.
Off-site website backups, 24/7 security monitoring, and weekly upgrades to the WordPress core, plugins, and themes are all included in their maintenance plans.
You can place a support button on your WordPress dashboard once you’ve signed up for Maintainn, so you can obtain help right from your WordPress admin area. Maintainn can assist you with a variety of WordPress-related difficulties, including website migration, development, website faults, downtime, and more.
Standard, professional, and enterprise are the three maintenance plans offered by Maintainn.
The plans cost $59 per month, $179 per month, and $299 per month, respectively, if paid monthly. Paying annual lowers the effective monthly price to $49, $149, and $249 per month, respectively.
The base subscription includes daily website backups, weekly WordPress upgrades, and on-demand WordPress assistance. This package also includes security screening, but there is a $99 one-time price for cleaning up a compromised website.
The professional plan eliminates the website clean-up cost and doubles the number of daily backups. This package also includes uptime monitoring, performance assessments, and eCommerce and WordPress multisite capabilities. Maintainn will also appoint a professional project manager to assist you in managing your website and providing greater support.
The enterprise plan is designed for larger businesses. Customers get access to a collaborative environment, as well as website staging and version updates. Customers are encouraged to evaluate website modifications in the staging environment before they go live, and website backups are made four times a day under this plan.
Maintainn is a low-cost WordPress maintenance and support solution that will let you spend less time managing your site.
Their entry-level package is only $59 per month if you pay monthly, which is an excellent price since it includes support, WordPress updates, security scans, and daily website backups.
Valet parking is available.
Valet is a WordPress maintenance and support provider with an excellent web reputation. Mason James and Kimberly Lipari founded WP Valet in the United States in 2011, and it was renamed Valet in 2016. They currently have employees working from all around the world, including Milan Ivanovic, who is well-known in the WordPress community for organizing many WordCamp Europe conferences.
The Valet maintenance package is $69 per month.
This subscription includes incremental offsite daily website backups that are saved for 30 days, CloudFlare CDN setup, and WordPress core, plugins, and theme upgrades. Valet, rather than employing cron tasks, manually updates plugins and themes.
Security scanning and uptime monitoring are also part of their maintenance plan.
There are three extra support and consulting packages available, each of which can be purchased once or on a regular basis.
The company differs from other WordPress support companies in that their basic plan is appropriate for websites with less than 10,000 monthly visitors, their professional plan is appropriate for websites with less than 100,000 monthly visitors, and their elite plan is appropriate for websites with less than 500,000 monthly visitors.
The most basic package is $300 per month and provides two hours of help. The professional plan is $750 per month and includes five hours of monthly assistance. This plan is recommended for eCommerce and membership websites.
Their most costly plan, the elite plan, provides ten hours of support per month and was created to assist businesses who wanted more marketing and IT assistance but didn’t want to recruit another employee.
While Valet’s maintenance plan is a little more expensive than alternative alternatives on the market, I believe that at $69 per month, their service is still affordable — especially when you consider you’d be dealing with a reputable firm with a lot of expertise. Please keep in mind, however, that their maintenance package does not include assistance.
Valet has obviously positioned their support plans at the upper end of the market, so I recommend checking them out if you’re seeking for premium WordPress support.
WP Technical Services
WP Tech Support is a WordPress maintenance and support firm with locations in the United Kingdom, the United States, and India. Their global locations enable them to provide customer help via a secure customer panel 24 hours a day, seven days a week.
WordPress upgrades, security scans, offsite website backups, speed optimizations, and general WordPress support are all available.
WP Tech Support is unquestionably one of the cheapest WordPress support services available, with support options starting at only $25 per month.
They provide four different levels of support: basic, standard, pro, and business. These plans retail for $25 per month, $36 per month, $48 per month, and $68 per month, respectively, based on a six-month purchase.
Weekly reports, daily security checks, and weekly WordPress updates for WordPress plugins and the WordPress core are included in all plans.
The basic package includes one emergency patch, weekly website backups, and Monday through Friday ticket help. If you spend an extra $11 per month to switch to the standard plan, your website will be backed up daily and you will have access to assistance on weekends as well. There’s also an online health check.
The $48-per-month pro package includes unlimited emergency repair. This package also includes updates to your WordPress theme, virus eradication, and 60 minutes of website enhancement assistance. The business plan is the most costly, costing $68 a month and including 90 minutes of website enhancement, an SSL certificate for your website, and SEO and performance optimization.
Additional emergency repairs are available for $65 apiece for basic and standard plan customers. A $115 one-time performance tuneup is also offered, as well as $115 per hour bespoke development.
WP Tech Support offers some of the most affordable WordPress support packages available. For many WordPress users, this alone makes them an appealing alternative.
However, you should double-check that their programs provide exactly what you want, as some may fall short. For example, to obtain WordPress theme updates, you must purchase their pro or business plan, and even their top support plan only includes daily backups.
WP Tech Support is still simple to recommend because their plans provide excellent value for money.
Newt Labs is a company that develops new technologies.
Website backups, WordPress upgrades, security scans, and hack clean-ups are all services provided by Newt Labs, a WordPress support firm.
Newt Labs, based in Cambridge, UK, works with a number of well-known firms and clients all around the world. Customers outside of Europe may wish to seek an alternative provider due to their support hours, which are 9 a.m. to 5 p.m. GMT.
Their monthly maintenance and support subscriptions begin at £59 per month. Newt Labs offers one-off emergency solutions for £75 and emergency clean-ups for £175 in addition to monthly WordPress maintenance and support.
All Newt Labs pricing are in US dollars and do not include VAT.
The proactive plan from Newt Labs costs £59 per month if paid monthly and £49 per month if paid annually. This subscription provides limitless small website repairs, managed WordPress updates, and daily website backups to the cloud, as well as email and live chat assistance. This package also includes security scanning and hack clean-up.
If paid monthly, the performance plan costs £119 per month, or £99 per month if paid annually. A shared cloud hosting package with 4GB of RAM, two core CPU, 80GB SSD, and 4TB of bandwidth is included in this plan.
This package also includes Let’s Encrypt SSL certificates, Cloudflare integration, uptime monitoring, website performance optimization, and website staging, among other premium services. This package also includes the WP Smush Pro image optimization WordPress plugin, as well as version control to keep track of modifications.
Newt Labs’ protection package is the most costly. It comes with a dedicated cloud hosting plan with 2GB of RAM, one core CPU, 50GB of SSD, and 2TB of bandwidth for £239 per month if paid monthly or £199 per month if paid annually. Hourly backups of the website are done, and a separate backup location is incorporated.
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The package also includes Sucuri’s Cloudproxy firewall, as well as the premium WordPress plugins iThemes Security Pro and WP Migrate DB Pro. Customers’ assistance requests are likewise tagged as high priority.
Newt Labs clearly considered client needs when creating their support plans, since they’re well-suited for key WordPress jobs and come with a 30-day money-back guarantee.
Their entry-level maintenance and support plan includes everything you’d expect from a maintenance and support plan, but their more expensive plans include hosting and a slew of other premium services.
I urge that you have a look at their website.
Mentions of Merit
There just isn’t enough time to discuss every WordPress support service, but I’d like to offer three more firms an honorable mention.
WP Site Plan is a WordPress support firm situated in the United States, with plans starting at $29 per month. Daily off-site website backups, uptime monitoring, security scans, and WordPress core, theme, and plugin upgrades are all included in their entry-level service.
WordXPress is another option to explore. The firm is situated in Idaho, but has employees in the Philippines that assist them in providing 24/7 service.
WordPress support, website backups, malware scanning, database optimization, and iThemes Security Pro integration for security are all included in their support plans, which start at $79 per month.
FixRunner is my last advice: WordPress services
Their entry-level package is $59 per month and is available in Israel, the United States, and Serbia. WordPress updates, 90 minutes of assistance each month, performance optimization, website backups, and security scanning are all included in this package.
Last Thoughts
Because the WordPress support business is so competitive, I recommend that you shop around and chat with many firms about your needs.
When choosing a WordPress solution, there are a few things to think about:
• Upkeep: Do you want to hire a business to manage WordPress updates, security scanning, and uptime monitoring, or do you want to manage these activities yourself?
• Support: How vital is it for you to have support? Do you require frequent assistance from expert WordPress developers, or do you just require assistance when your website encounters a severe mistake or hack?
• Proximity: Is it crucial to you that the support firm is located in your area?
• Assistance Level: Do you get limitless help or are you limited to a particular number of hours of support or a particular number of fixes?
• Telephone Help: Do you require telephone help or are you satisfied with email and live chat support?
• Help Availability: Do you want to limit support to office hours or do you want assistance 24 hours a day, 7 days a week?
• Price: Can your company afford the bundle you require? Are there any less expensive options? Would it be more cost-effective to recruit a new employee instead?
Do you use any of these WordPress upkeep serving? What are your thoughts on this?
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